Shipping
ALL orders are shipped FREE within Australia from Nannup, Western Australia by standard post.
Estimated Shipping Times:
Standard Post: 2 – 7 business days.
*Please Note – there may be delays for delivery times due to COVID-19, please understand this is out of our hands.
Returns
Due to the nature of our products, unfortunately we are unable to accept returns.
However, if your order arrives damaged or faulty, please contact us as soon as possible so that we can resolve this for you straight away.
If you do have any issues or queries about your order, please email us at – mail@foresthemp.com.au
Payments
We accept payment by PayPal or Credit Card by PayPal. Our site is safe and secure.
Privacy Policy
Forest Hemp is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- With your consent; or where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us at:
5 Grange Road, Nannup WA 6275
0400 468 982